COMMON QUERIES

WHAT IS OUR RETURN POLICY?

Our goal here at Serious Essentials is to help you and your family live happier, healthier lives with the ability to purchase essential products for everyday use. However, at the moment we do not offer refunds or merchandise exchange. All sales are final so, please be certain when placing your order.

DO YOU OFFER GIFT CARDS?

Serious Essentials do offer gift cards for our online store. If you know some one whom would love items on our site but you are overwhelmed with decided what to purchase for them a gift card would be an excellent idea for a gift.

WHAT ARE THE PAYMENT OPTIONS?

Serious Essentials accepts online payments. Visa, MasterCard, American Express, ChinaUnionPay, Jcb, Diners, CartesBancaires, Discover, Electron, and Maestro.

WHAT IS YOUR PRIVACY POLICY?

In this Serious Essentials Privacy Policy, “we”, “us” and “our” refer to Plant Therapy. This Plant Therapy Privacy Policy is applicable when Plant Therapy acts to determine the purposes and means of the processing of any personal data.


At Serious Essentials, we are committed to safeguarding the privacy of our website visitors and customers and we respect the trust given to us when dealing with personal data provided to us.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, and expiration date) otherwise we cannot process your order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.